Help

Contact us

INCIDENTIC S.R.O. | CZECH REPUBLIC

We value your privacy as much as ours, so we keep our contact channels simple. All suggestions and questions are analysed and answered patiently — and not by a robot, but by us, humans.

01

How to reach us

You can contact us at the address hello@incidentic.com. It is the one channel we watch for everything: questions, suggestions, partnership offers, press enquiries, and reports of problems.

We answer every message ourselves. Our style may be a bit skeletal — we are developers, after all — but it comes from the heart.

02

Before you write

Many questions are already answered within the service:

  • The FAQ page covers the most common questions about accounts, privacy, and events.
  • The Help centre describes how the individual parts of the service work.
  • The Help tab inside the application offers guidance for the screen you are on.

03

What helps us help you

If you are reporting a problem, please describe what you did, what you expected to happen, and what happened instead. A screenshot helps a lot. Never send us your password — we will never ask for it.

Thank you in advance for all questions and suggestions. With your contribution, our service grows.

04

Company identification

The service is operated by:

  • Incidentic s.r.o.
  • Registered office: č.p. 115, 512 11 Vysoké nad Jizerou, Czech Republic
  • Company ID (IČO): 08726949
  • D-U-N-S number: 496469688
  • Registered in the Commercial Register of the Czech Republic
  • E-mail: hello@incidentic.com
Write to us at hello@incidentic.com — we would love to hear from you.

Incidentic s.r.o. · č.p. 115, 512 11 Vysoké nad Jizerou, Czech Republic · IČO: 08726949 · hello@incidentic.com